PALM directed much of its early efforts toward what most would consider a very simple task -- help labor and management get to know each other better. Meet. Talk openly. Identify mutual concerns.

That continues today. But we're also working closely with PALM members on a number of other fronts, including helping them incorporate participation and cooperation in the workplace. Other relationship issues we're helping members address include trust-building, negotiation and conflict resolution through our Conflict Resolution and Collaborative Negotiation training.

Recognizing that an adequately prepared workforce is vital to a strong economy, PALM continues to be forward-looking in our approach to seeking innovative ways to develop productive labor-management relations. Among these is Open Space Technology, a process for bringing issues and solutions to the fore in an open and inviting environment.